MacWorld 1999 November/Macworld (1999-11).dmg/Shareware World/Utilities/Data & Time/EZNote (1.42)/EZNote Documentation/EZNote Documentation.rsrc/TEXT_144.txt

Text File | 1999-08-27 | 3.5 KB | 73 lines

Problems/Solutions

• Problem:   It doesn't seem to work!
• Solution:    Perhaps EZNote has been turned
                     off.  Make sure the switch in the lower
                     left of the window is in the on position.

• Problem:   It causes problems with a certain
                     application.
• Solution:    From the preferences dialog you can
                     create a list of applications that cause
                     problems while using EZNote.  You
                     can add the application to a list of
                     special applications (see Customizing
                     EZNote above).

• Problem:   Some command keys no longer work
                    with a certain application.
• Solution:    Make sure you have not set up
                    any "Hotkeys" using the same key(s)
                    used by an application.

• Problem:   When I move or resize the window,
                     the application it was started from
                     does not update it’s windows!
• Solution:    Since EZNote is not really an application,
                     but is code that loads at startup (as an
                     extension), it cannot act entirely like
                     an application (though it certainly
                     tries! :-).  When you type a hotkey to
                     access EZNote, it temporarily takes over
                     the space the application resides in.  It
                     won’t allow you to access the menus of
                     the application but you can get to any
                     background applications by clicking on
                     their windows as you normally would.
                     As soon as you close the EZNote window,
                     you’ll gain full access to the application
                     once again.

• Problem:   There is nothing listed under the Plugins
                    menu.
• Solution:    Make sure the folder “EZNote Plugins”
                    is in your System Folder and contains
                    some Plugin files (there are several Plugins
                    that should have come with EZNote, see
                    the Plugins chapter for more information).

• Problem:   Conflict Catcher™ says something like
                     “Warning! This file is using more memory
                     in the System heap at Startup than it is
                     requesting. You may want to try disabling
                     this file if you are experiencing problems
                     with your system.”
• Solution:    This is not a problem and the warning can
                     be ignored.  When EZNote starts during
                     bootup, it does allocate more memory in
                     the system (so all of it’s code can be loaded
                     into memory only once).  This is why it is
                     available instantly, unlike an application
                     that needs to load every time you launch it.

• Problem:   When opening EZNote, I can no longer see
                     the EZNote window or I cannot see the menus
                     in the EZNote window.
• Solution:    It’s possible that the EZNote Preferences
                     file has become corrupted.  Just find the
                     file named “EZNote Preferences” in the
                     Preferences Folder (in the System Folder)
                     and drop it in the trash.  Now restart, and
                     that should fix the problem!